Tim Horton's Roll up the Rim Cups: The Confusion Continues
If you were one of the many unfortunate individuals who ordered a double-double and rolled up the rim to find that there was no winning Jeep or a polite request for additional payment, you are not alone, as people across the province and country are still grappling with why Tim Hortons is printing Roll Up cups without rewards.
As per a tweet from summer 🍄 (@summerlee_xo) on March 3, 2023, most people just want roll up the rim to return to its previous form. In case you were unaware, Roll up the Rim (RUTR) has moved to the digital realm, accessible only through Tims Apps and physical Tims Rewards cards.
Donald Arseneault (@DonArseneault) also took to Twitter on March 2, 2023, to question the lack of rewards under the rim despite his cup saying "Roll up to win." This is true, as cashiers are no longer obligated to handle your saliva-covered, chewed-up Roll-up cups, something that should have ceased long ago.
Every eligible purchase now earns you one virtual roll, and checking the Tim's app or website is required to see if you have won a deluxe camping set or a donut. A Tim's account is also necessary to achieve this goal.
Jaime (@U_know_u_wannit) had a similar experience and uploaded a photo of a rim with no code or prize on it, asking Tim Hortons what happens to such cups. Each purchase necessitates you to scan the app or card for rewards, and your digital rolls are automatically loaded onto your account.
You can "roll up" a virtual cup with the swipe of a finger on the app, eliminating the need for saliva.
Finally, in another tweet, a perplexed user asked Tim Hortons why their Roll Up the Rim cup had nothing printed on it.
In a tweet from March 5th, 2023, JT (@jtessexpress) noted that despite the introduction of a new virtual system in 2021, some individuals were still unsure of the changes and were mistakenly tagging Tim Horton's inquiring about their past experience of rolling up the rim on their cups. Meanwhile, another tweet from Kevin O'Neill (@KevinBuffalo) on March 6th, 2023, reminisced about the good old days when physical rolling up the rim was necessary and often resulted in losing the small tab. However, the Tim's cups still bore the message "Roll up to Win" with an arrow pointing towards the section where prizes were usually located, adding to the confusion among patrons. One tweet from Tom Hayes (@TomHayesNews) expressed dissatisfaction towards the roll-up system, along with an image showing a mobile phone graphic displaying the message on the cup. Finally, a tweet from CaptainCoby (@Captaincoby00) expressed nostalgia for the previous method of rolling up the rim. As the first day of the Roll up the Rim contest began on March 6th, 2023, more individuals are likely to be confused until the contest concludes on April 2nd. As a result, the Tim's employees will undoubtedly be required to explain the changes repeatedly to their customers.
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