The Six Simple Steps Necessary to Cancel an RBC Interac E-Transfer

The Royal Bank of Canada (RBC) is the largest financial institution in North America, with over 17 million customers spread across Canada, the United States S along with another 27 nations

If you found your way to this thread, chances are you're one of RBC's 17 million customers who has accidentally sent an Interac e-transfer and wants to undo the transaction. But have no fear, for here is the way

There are six simple steps you can take to halt your RBC E-Transfer:

1. Launch your RBC Internet Banking session.
2. Go to the Payments tab.
3. In order to stop a specific electronic transfer, click on it.
4. When the page showing the transfer's specifics opens, select "cancel payment." ”
5. Enter a message for the original recipient (optional) and the account details into which you'd like the reclaimed funds to be deposited, then click "Submit." ”
6. Find out that you've been confirmed Done

Remember that if the recipient has auto-deposit enabled or has already accepted the e-transfer, you will not be able to revoke the transaction. Once the money has been transferred and deposited into the recipient's account, it cannot be withdrawn.  

To find out if the money has been deposited, look at the "status" section of the transfer details page. If the other party receives the money, you can't get it back unless they send it to you voluntarily.

What You'll Need Before You Begin

On RBC's website (i e using either a computer's browser or a dedicated mobile app In both cases, you'd follow the same procedures.

To terminate your RBC e-transfer, you must use a computer or mobile device.

Call RBC's call center for help if you don't have access to these, run into technical difficulties, prefer the old fashioned way, or need assistance. Please contact them at 1 506 864-2275 if you have any questions.

You will need to know the specifics of the transaction you are trying to cancel (such as the date and amount of the transfer) in order to cancel it online or over the phone.

Again, there is no way to recover the funds once they have been deposited into the recipient's account (whether automatically or after they answered a security question).  

Specific Instructions for Canceling an RBC Interac e-Transfer

To learn more about the six simple steps required to terminate your RBC e-transfer, read on!

First, go to the RBC website and log in.

With either a computer browser or the RBC Mobile App, you can access your online banking with RBC. You'll need to log in with your user name and password to proceed. Logging in from a new device may require you to answer additional security questions or go through a multi-factor authentication process.

Login problems can be resolved by resetting your password, calling the RBC support line, or visiting your neighborhood branch.

Second, click the "Payment History" link.

In the section labeled "Payment History," you'll see all of the transactions (including bill payments, standing orders, and e-transfers) that have been initiated or completed in the past.

On desktop, you'll find the "payment history" link on the right side of the screen; on mobile, it'll be in the "menu" section. After locating it, please make your selection.

Third, zero in on the particular electronic transfer you wish to halt.

Select the payment that you wish to cancel from the list that appears on the screen. If you come across it, click on it. The page where you enter your payment information will load immediately.

Step 4: Select "cancel payment" on the transfer details page that opens.

Your payment cancellation request will be processed here. ”

If the "cancel payment" option is grayed out or unavailable, this could mean that the payment has already been processed and the money has been sent to the recipient.

There will also be a "status" section here where you can verify this. A successful transfer is indicated if (i e recipient's bank account (either automatically or manually) before you cancel your transfer.

The fifth step is to specify the account where the recovered funds should be deposited, add a note to the original recipient (if desired), and then hit "Submit."

You can stop the transfer by selecting the "cancel payment" option if it is not too late. After making your selection, the program will ask where you'd like to send your money.

Keep in mind that the program could also re-credit your original funding source with the funds.

In this section, you can also enter a message that will be sent along with the cancellation notice to the original recipient of the funds. The following is completely discretionary.

To finalize your purchase, please click "submit."

Step Six: Get Your Confirmation Done

You are all set to go once you have received confirmation. Before assuming that the money has been redeposited, please verify the situation by checking your account. This needs to happen right now. The money should be in your account within an hour or two. If it hasn't been, contact RBC's customer service or stop by the branch.

Watch this video for detailed guidance on canceling an RBC e-transfer from your computer. The procedures are almost identical for those using the mobile app.

The RBC Has Removed Their Online Transfer Fee

Cancelling an RBC e-transfer is free of charge. The same goes for receiving or sending them from your checking account; you won't be charged a dime for either. Fees for electronic transfers to checking accounts and business accounts may vary.

E-transfers to and from your personal RBC checking account are free of charge, with the exception of a fee charged in the event that a transfer fails to complete before its expiration. Which is to say, if the recipient of an e-transfer does not accept it within 30 days, the money will be returned to the sender.

In that case, you will receive a warning before the expiration and have 15 days to request the return of your money. The service is free of charge. Your money will be returned to your account and a $5 processing fee will be deducted if you don't claim it within 15 days. A $0.00 recoupment charge will be applied

Remove an RBC E-Transfer Contact by Following These Steps

How to Cancel a Payee: Both the desktop version and the mobile app have the same set of features and functions.

1. To see further options, click "More" in the menu bar.
2. To adjust the settings, click the gear icon.
3. Click the "Payee Management" tab.
4. Click the checkbox next to the desired payee to delete them.
5. To Take Action, Click Here.
6. Choose "Delete"

Incorporating Changes into a Previous RBC Interac e-Transfer

Any e-transfer sent from an RBC account can be canceled, revised, and resent. Again, this choice is yours only if the money has not yet been claimed. If the designated recipient has authorized automatic deposits, the funds will be transferred immediately without the option for reversal or cancellation.

Follow the instructions below to make changes to the recipient and/or security question/answer. The procedures are the same whether you're using a mobile device or a computer. Keep in mind that these instructions may require some tweaking if you're using an Android device.

1. For the option to "Transfer Money," see the sidebar.
2. To initiate an Interac e-Transfer, click the button labeled "Send an Interac e-Transfer."
3. Choose the Past option.
4. To make changes to a specific transfer, find it and click it.
5. Below the message, you should see an option to "Edit & Resend." ”
6. Pick to change your account's contact info (email, phone, and security question).
7. Choose "Save & Send Again."
8. Await Verification Done

Conclusion

An RBC Interac e-transfer cancellation consists of just those six simple actions. Fantastically, if you need to cancel an upcoming electronic transfer, you won't be charged any fees to do so.

Seeing as how you've found this thread, you're probably already an RBC customer. You can get the most out of your RBC account by learning about their many features, such as their virtual Visa debit card, InvestEase Robo-Advisor, and RBC Direct Investing.