No longer can you earn rewards through the Esso Extra program.

The following program rules apply to users who signed up for Esso Extra before October 6, 2020, and they take effect immediately for new Esso Extra members who signed up on or after that date.

The Esso ExtraTM Program (the "Program"), owned by Imperial Oil, a partnership, and represented herein by Imperial Oil Limited ("Imperial"), is subject to the rules listed below.

1 Program Summary

1.1 In accordance with the terms of this policy, Esso Extra Points (the "Points") are given to Program participants (referred to as "Members") for qualifying purchases made at participating EssoTM stations and selected MobilTM stations in Canada. Mobil stations near properties owned by Loblaw-banner supermarkets are exempt from the program's requirements. Members may use their Points to purchase rewards, subject to these regulations. Unless otherwise specified, "Members" refers to the Master Member, the Authorized Redeemer(s), and the Joint Member(s) when discussing joint accounts. To avoid any confusion, Authorized Contacts are not regarded as Members.

1.2 These rules cover three types of Points: base Points, bonus Points, and promotional Points. If the word "points" is not followed by "base," "bonus," or "promotional," all three classes of points are included.

1.3 Some Esso and Mobil stations might be ineligible to take part in the program, including without limitation Mobil stations that are close to properties owned by the Loblaw-banner supermarket chain.

1.4 In order to redeem any Points accumulated, Members must be residents of Canada, register their profile at essoextra.com or by calling 1-800-567-3776, and provide their full name, a valid mailing address, and a valid email address. A valid Esso Extra card is required for Members to access the Program. Only one account, either a joint account or an individual account, may be used by Members to accrue Points. Only people may be Members.

1.5 Members will not be eligible to receive Points when using a PC Financial Mastercard® or a PC Optimum loyalty card in conjunction with a payment transaction. In transactions where they earn points under another loyalty program, Members are not eligible to receive Points.

2 Types of Accounts

2.1 Members may request to accrue Points to a joint account with another Member or Members or to their individual accounts. An account to which two or more Members are contributing their Points is referred to as a joint account. Businesses cannot establish it; only families, community organizations, or associations may. A completed Link Accounts Form designating a "primary collector" ("Master Member") must be sent to the address on the form by any Member wishing to accrue Points to a joint account. The Master Member and any Authorized Redeemer(s), as described in Section 4 2) are the only Joint Account Members who can add Points to and withdraw Points from the Joint Account. Joint Members ("Joint Member(s)") are members of the joint account who are neither a Master Member nor an Authorized Redeemer and who may only make contributions of Points to the joint account. The designated contact (described in 2 5) can also use the joint account to redeem Points from a Master Member or Authorized Redeemer. The number of accounts that can be linked to a single joint account may be capped by Imperial. About two to three weeks after Imperial has received and registered the properly completed Link Accounts Form, the joint account will be activated.

2.2 For the joint account to be able to accrue points, the Master Member must be both a Member and a Member. For each joint account, there will only be one Master Member. The Master Member must be someone who holds a title or office in the community group whose members have made contributions to the joint account.

2.3 If a joint account is involved When a Master Member gives Imperial written notice that they no longer want to be the Master Member, they no longer want to be a member of the joint account, they have passed away, they have become bankrupt, or they are otherwise unable to manage their affairs, The joint account's existing points will be Upon receipt and registration of written notice by Imperial, the amount will be distributed back to the Members subject to these rules, based on each Member's actual contributions to the joint account less their proportional share (based on the amount of contributions made to the joint account) of any redemptions. Despite anything to the contrary in this document, Imperial shall not be liable to any of the joint account members or any other person or entity for any Points redemption made by a Master Member. prior to Imperial receiving sufficient written notice of, and registering in its records, the desire of the Master Member to cease being the Master Member, to cease being a Member of the joint account, or the death of the Master Member, from an Authorized Redeemer or their respective Authorized Contact. failure to pay debts or the Master Member's incapacity If the remaining Members want to name a new Master Member, they must do so in writing and follow the steps in 2 to do so. 1

2.4 A non-Master Member or its Authorized Contact (as described in paragraph 2) may at any time: 5) may ask to be removed from a joint account by sending an Unlink Accounts Form to the address specified on the form, or by requesting the change after being verified as a Member or the Authorized Contact by the Customer Service and Support Center (1-800-567-3776). In accordance with the Member's actual contributions to the joint account, Imperial will transfer any Points that were present in the joint account prior to the Member who is not a Master Member requesting their removal from the joint account back to that Member's individual account. the joint account less their proportionate share of any redemptions processed prior to Imperial recording the change, determined by the amount of contributions made to the joint account. The removal of that Member's Points from the joint account will take effect in about two to three weeks after: (a) Imperial receives and registers the duly filled-out Unlink Accounts Form; (b) that Member or its Authorized Contact has been verified and requested such a change from the customer service; and (c) Imperial has received and registered the properly completed Unlink Accounts Form. Assistance Center

2.5 A Member may include an authorized contact in their account at any time (an "Authorized Contact"). Subject to any exceptions noted in these guidelines, an Authorized Contact is a person who represents a Member and has the authority to make any account changes and redeem Points on the Member's behalf. There is a limit of one Authorized Contact per Member. In order to add an Authorized Contact, a Member must first verify that they are the account owner and that they are related to the Authorized Contact they wish to add. Any action or inaction by an Authorized Contact, including but not limited to the redemption of Points made by an Authorized Contact before Imperial has received sufficient written notice of such action, shall not subject Imperial to any liability to any Member or any other person or entity, and the Member shall be responsible for such action or inaction. registering in its records, the Member's desire to have the Authorized Contact removed, or the Authorized Contact's demise, bankruptcy, or incapacity

Three Esso Bonus Points

3.1 Base Points are given to customers who make eligible purchases at participating stations while using the Esso Extra card or any other accepted payment method (aside from PC Financial Mastercard®). The Esso Extra card must be used in conjunction with the payment transaction but prior to the completion of the sale for base Points to be awarded. If not stated otherwise, points awarded under 3 As of the final processing period, 1 will be registered and eligible for redemption (this could take up to 72 hours). In specific circumstances (e g System operations may cause this timing to be delayed on legal holidays.

3.2 A Member may receive base Points from Imperial on the basis of one Point for each full dollar after tax (excluding cents) spent in each completed transaction for purchases of qualified goods and services at Participating Stations, subject to any exceptions noted in these guidelines.

3.3 At Participating Stations, and subject to any limitations specified in these guidelines Bonus Points can be earned for the following purchases: (a) Supreme grade gasoline, which earns three (3) bonus Points for every full dollar after tax (excluding cents) spent in a single completed transaction; (b) regular gasoline, which earns two (2) bonus Points for every full dollar after tax (excluding cents) spent in a single completed transaction. Extra-grade fuel; (c) one (1) bonus Point for each full dollar after tax (excluding cents) spent in each successful transaction for Premium fuel

3.4 Promotional Points may be given to Members for promotional offers, subject to any exceptions noted in these guidelines. which information will be provided while the offer is available and subject to fulfillment of the terms and conditions of the promotion as may be periodically advertised at Participating Stations, online, or through digital communications (emails) banners or comparable items) and in the quantity specified in the advertising materials.

3.5 A Member who uses an accepted commercial fleet card as their method of payment may accrue Points, subject to any exceptions noted in these rules, so long as the Esso Extra account is registered in the person's name.

3.6 At Stations That Participate The following transactions will NOT earn points: (a) some cash transactions at remote terminals, such as coin-operated car washes and other situations of a like nature; (b) the purchase of alcoholic beverages or tobacco products; (c) cash advances; (d) the purchase of Esso and Mobil gift cards (but points will be awarded in these situations). Esso and Mobil Gift Cards must be redeemed in accordance with these rules; (e) bottle deposits; or (f) specific transactions that do not adhere to additional unpublished restrictions Imperial has put in place to try to reduce fraud. The fraud restrictions mentioned in 3 6(f) are kept a secret because doing so would help fraudsters Imperial holds the right to impose a cap on the number of Points that can be earned in a single transaction. If you spend more than $150 on a single non-gasoline item at participating stations Imperial will only award Points at its sole discretion. Any purchases, advances, or deposits not covered in clause 3 6 will be referred to as either an eligible purchase or a purchase of an eligible good or service.

3.7 If a Participating Station's point-of-sale system is not operational (i e When the point-of-sale system resumes operation (and the Points cannot be captured electronically), the attendant will, upon request, manually enter the transaction. In these circumstances, Points might not be redeemable within 72 hours of the purchase.

3.8 Points that were awarded for the initial purchase will be reduced or canceled by credits or refunds.

3.9 Imperial will not provide Members with statements outlining their Point totals (see 3). 10 and 3 12)

3.10 A Member's individual or joint account Point total will appear on the purchase receipt under Balance in the majority of cases of transactions (cash, SpeedpassTM key tag, SpeedpassTM app, credit approved, and debit card) at Participating Stations; base Point The purchase receipt will show the total number of base points, fuel grade points, and bonus points for the current sale under the headings "Base Pts," "Fuel Grade Pts," and "Promo Bonus," respectively. Unless Imperial determines otherwise in its sole discretion, the points listed on the receipt will be assumed to be accurate.

3.11 Within 30 days of becoming aware of the potential discrepancy, a Member who thinks there is a Point discrepancy should contact the Customer Service and Support Centre (1-800-567-3776). Imperial reserves the right to refuse to issue, register, or honor any Points, or to cancel any Points that have already been registered, if they were not issued or registered properly (see 5). 12)

3.12 Members can also access the Esso Extra Program website (www.essoextra.com) or call the Customer Service and Support Center (1-800-567-3776) to find out their individual or joint account Point total.

3.13 Points have no monetary value and cannot be used to purchase goods or services. Other than as specified in these rules, points cannot be transferred or exchanged. Points cannot be traded, gifted, sold, bought, financed, mortgaged, or subject to interest or charges.

3.14 In the event that a Member files for bankruptcy, all Points in the Member's individual account or those added to a joint account are deemed to have been lost and void as of the filing date.

3.15 In the case of an individual account, all accumulated Points will expire if a Member is inactive, that is, if the Member does not accrue any Points or if the Member and/or its Authorized Contact do not redeem any Points for a period of twelve (12) consecutive months. In this scenario, Imperial will send the Member (but not its Authorized Contact) an inactivity notice at least 30 days but no later than 60 days prior to the Points expiration date, informing the Member that their inactivity will result in the expiration of the Member's Points. along with a deadline for the Points to expire

3.16 In the case of a joint account, all accumulated Points will expire if all Members of the joint account are inactive for a period of twelve (12) consecutive months, meaning that none of them acquire and/or redeem any Points.

If this is the case, Imperial will send a notice at least 30 but no later than 60 days prior to the expiration date of the Points to each Member of the joint account (but not to any Member's Authorized Contact). notifying them that their Points will expire due to inactivity and providing the date on which their Points will expire

3.17 If a member's Esso Extra card is lost or stolen, they can ask for a replacement at a participating station. Referencing the old card on the new Esso Extra card registration form is necessary for the Points accrued on the old card to be redeemable on the new card. The card will be suspended and unable to use Points if it is lost or stolen.

3.18 If a Member passes away, their account will be closed, and any Points they had in their individual or joint accounts would be lost. Imperial won't take part in any estate distribution processes.

3.19 A Member's Points are not transferable or divvy up in the event of a divorce or legal separation from a spouse. Imperial will not take part in any divorce-related litigation.

4 Esso Extra Points Redeemed

4.1 For an individual account, only the Member and its Authorized Contact are permitted to redeem Points, subject to the other restrictions in these guidelines. The only Points that can be redeemed are those that are registered at the time. When a Member has enough Points available and wishes to use them to purchase a reward from the current Loyalty catalog, the Member or its Authorized Contact may choose one of the following options: (a) for On-Site Rewards (these are rewards that are offered at Participating Stations); present his or her Esso Extra card to a station employee and request the reward; the employee will proceed to redeem the reward instantly, provided that it is available at that Participating Station. and the amount needed to obtain the reward will be deducted from the Member's total Points; or (b) for other rewards (those that are not offered at Participating Stations), the Member or its Authorized Contact must: (i) contact the Customer Service and Support Center (1-800-567-3776); or (ii) access the Member's account online. Website for the Esso Extra Program (www.essoextra.com) If the Member or its Authorized Contact can be positively identified in a way that is acceptable to Imperial, the Member's total Points will be reduced by the amount needed to obtain the reward, and the reward will be sent to the Member if it is still available at the redemption site. Please allow 6 to 8 weeks for the reward to arrive.

4.1 1 In an effort to reduce fraud, Imperial has implemented additional unpublished restrictions on redemptions. Because making public these additional, unpublished restrictions would help fraudsters, they are not.

4.1 The province where a Member's address is listed in their customer profile is the only place where they can redeem.

4.2 In the case of a joint account, the Master Member and its Authorized Contact (if applicable) are the only individuals who are qualified to redeem the Points unless an "Authorized Redeemer" has been appointed. For the avoidance of doubt, Joint Member(s) cannot redeem Points, only contribute Points. The Master Member or its Authorized Contact must ask another Member or Members who collect Points in the joint account to be given permission to redeem Points in order for an "Authorized Redeemer" to be appointed. The Master Member can make this request in one of two ways: (a) by delivering a Link Account Form that has been properly filled out to the address specified on the form, allowing another Member to redeem any and all Points; or (b) by making the requested changes after being verified by the Customer Service and Support Center (1-800-567-3776). After (x) the Master Member or its Authorized Contact has been verified and requested the addition of the Authorized Redeemer; or (y) roughly two to three weeks after Imperial receives and registers the properly filled-out request; the Authorized Redeemer will be able to use Points. Account Link Form

4.3 In the case of a joint account, the Master Member, an Authorized Redeemer, or their applicable Authorized Contact may redeem sufficient available Points for a reward of their choice from the current Loyalty catalogue. The Esso Extra card for the relevant Member must be presented by the Authorized Redeemer or Authorized Contact for On-Site Rewards (rewards that are available at Participating Stations). a Participating Station attendant and request the reward; the attendant will then proceed to redeem the reward instantly, provided that the reward is still available at that Participating Station. b) For other Rewards (those that are not offered at Participating Stations): (i) contact the Customer Service and Support Center at (800) 567-3776; (ii) visit the Esso Extra Program website at (www.essoextra.com); or (iii) use the Esso Extra Program mobile app. Once the Master Member, the Authorized Redeemer, or their relevant Authorized Contact has been positively identified to Imperial's satisfaction, the amount of points needed to get the reward will be deducted from the joint account's total points. According to the total contributions made to the joint account, each Member's contributed Points to the account will be proportionately reduced. Once the reward is available, it will be sent to the Master Member or Authorized Redeemer who used the Points. Please allow 6 to 8 weeks for the reward to arrive.

4.4 Rewards are not meant to be a discount from Imperial or a premium on the cost of the items purchased to earn the underlying Points. Rewards merely serve as a member's access to the redemption process for points.

4.5 Rewards that are lost or stolen are not Imperial's responsibility. Points are still Imperial's property.

4.6 Rewards are not redeemable for money or credit.

4.7 When a reward is redeemed, the Member is not required to pay any additional consumer taxes. For the chosen reward, the Member might occasionally need to put down a bottle or can (see also 5). 7)

4.8 Rewards are dependent on supply.

4.9 Once the reward fulfillment has occurred, tickets, gift cards, certificates, or merchandise cannot be cancelled, exchanged, or refunded by Imperial.

The Program as a Whole

5.1 Efforts have been made to ensure the accuracy and completeness of all the information provided herein and by Imperial regarding the Program. However, Imperial disclaims all liability for any mistakes or omissions.

5.2 Any waiver by Imperial of the strict observance, performance, and compliance of these rules (whether expressly or by course of conduct) shall only be effective in the specific instance and shall not waive any other Imperial rights.

5.3 Imperial may, at any time and without prior notice, suspend, modify, or terminate the Program in whole or in part with respect to Members residing outside the Province of Quebec, unless such notice is mandated by law. Unless otherwise required by law, Imperial may modify any of these rules, the Program, benefits, and procedures at any time without prior notice, EVEN IF THIS AFFECTS POINTS CURRENTLY RECORDED OR REGISTERED. If the Program is terminated by us, Imperial may, but is not obligated to: notify Members 60 days in advance of the time frame during which Points can be redeemed (or to allow any other window of time that Imperial may decide upon in its sole discretion). Notices of the Program's termination, suspension, or modification may be (a) posted at Participating Stations; (b) published on essoextra.com; (c) emailed to the Member's email address on file; and/or (d) provided to any other contact information Imperial may have on file, in Imperial's sole discretion. Imperial may provide any additional notice, but is not obligated to do so unless required by law. For greater clarity, whenever the Program is terminated, this agreement is also terminated, and a Member's Points expire at the same time as the Program's termination. However, Imperial may, but is not obligated to, extend the Points' expiration date after the Program's termination. in its sole discretion, in which case this Agreement, except for those provisions relating to Points Earning, shall remain in effect for the duration of such period.

5.4 Imperial may limit, suspend, modify, or terminate the Program, including these rules, in whole or in part with respect to Members who reside in the Province of Quebec, including but not limited to:

• The Program's ownership and nature;
• The capacity to suspend or terminate the Program or a Member's participation in it, in whole or in part, at any time; the duration of the Program;
• Conditions for enrollment, participation, and membership, as well as eligibility standards and limitations;
• Account and joint account management;
• The classes and values of points, excluded transactions or products, and special offers; the earning of points at participating stations and other vendors;
• The terms that apply to using the Esso Extra card;
• The terms and conditions governing the acquisition, use, exchange, transfer, expiration, and other aspects of Points;
• Whenever necessary, communication with Members, Master Members, Authorized Redeemers, and/or Joint Members;
• The rights, duties, and obligations of Imperial, as well as Members, Master Members, Authorized Redeemers, and/or Authorized Contacts;
• The procedures for resolving disputes; or
• Administration of personal data

Imperial will notify the Members in Quebec in writing before making any changes, and if the changes affect a crucial aspect of the Program or these rules, by sending them an email or, at our discretion, using any other method of contact we have for them. the new clause only, the amended clause and the clause as it read previously, and the date of the amendment's coming into force will be stated in the notice that will be sent between the 90th and 60th day prior to the amendment taking effect. Previously revised clause, effective as of June 12, 2020 If the modification relates to a non-essential term of the Program or of these rules, Imperial will send an email to Members in Quebec notifying them of the change. At least 30 days before the amendment takes effect, we must notify them via one of the methods listed above, or, at our discretion, through another method of contact. This notice will include both the amended and original clauses, or just the new clause. and the day the modification went into effect Additionally, Imperial will let the Member know that they have the option to reject the amendment or end their membership for free. If the amendment results in an increase in the Members' obligations or a decrease in Imperial's obligations, the Members shall notify Imperial of such penalty or cancellation indemnity by sending Imperial a notice to that effect no later than 30 days after the amendment enters into force. If a Member doesn't use their right to reject the amendment and end their participation in the program by notifying Imperial no later than 30 days after the amendment takes effect, His or her continued involvement in the Program after that time will be construed as consent to be bound by the amendment(s).

Despite the foregoing, Imperial has the unilateral right to temporarily change a key component of the Program, such as but not limited to, a key component of these rules, in a way that benefits a Member.

Notices to inform of the Program's termination or suspension, in addition to the aforementioned notice requirement(s), or amendment may also, at our sole discretion, be: (a) posted at Participating Stations; (b) posted at essoextra.com; (c) emailed to your registered email address; and/or (d) sent to any other contact information we may have on file for you. For greater clarity, whenever the Program is terminated, this agreement is also terminated, and a Member's Points expire at the same time as the Program's termination. However, Imperial may, but is not obligated to, extend the Points' expiration date after the Program's termination. in its sole discretion, in which case these rules (apart from those relating to the earning of Points) will continue to be in effect for the duration of such period.

5.5 By accepting a prize, the Member agrees to hold harmless Imperial, its partners, affiliates, and each of their individual advertising and promotion companies as well as the impartial judging body. Imperial is not liable for any rewards that are stolen or lost.

5.6 The Member must call the Customer Service and Support Center (1-800-567-3776) to notify Imperial of any changes to his or her mailing address and email address, or update his or her information on www.essoextra.com. Imperial disclaims all responsibility for late, lost, or misdirected mail or email, as well as any related consequences. Imperial is not liable for any delays or failures in recording or registering points.

5.7 The Member is in charge of paying any federal or provincial income taxes due as a result of receiving any rewards.

5.8 On occasion, Imperial may decide to make special offers available to selected Members who satisfy certain eligibility requirements.

5.9 A Member agrees to follow all guidelines set forth herein and elsewhere, as amended, by taking part in the Program. An Authorized Contact agrees to follow all guidelines stated here and elsewhere, as amended, by acting in that capacity. At Imperial's sole discretion, any misuse, fraud, or violations of the Program by a Member or its Authorized Contact may result in the Member's termination from the Program and the loss of their Points without recourse. If the Member, its Authorized Contact, or any Member with an interest in a joint account misrepresents any information to Imperial or Imperial suspects, in its sole discretion, that such information is false, Imperial may terminate the Esso Extra card and account of any Member under the Program and cancel any accrued Points and certificates. that any misuse of the Program by the Member or an Authorized Contact Under-5-point points are canceled 9 are void without notice and non-redeemable for any reason.

5.10 If a Member is not in good financial standing with Imperial at any time, including after a request for Point redemption has been received, Imperial may suspend or terminate the Member's participation in the Program.

5.11 Personal information provided by the Member in connection with their Esso Extra card application or later is kept in a separate file for Imperial promotions and the company's use alone or in collaboration with other third parties to market goods and services. Imperial's representative keeps the Member's file on Toronto, Ontario-based servers. A cloud-based system with servers in Canada and the United States may eventually be used to store all or some of the personal information we gather. As a result, some or all of the Personal Information we gather may be stored or processed on servers located outside of the country where you currently reside, including in the United States, where data protection laws may be different. As a result, in accordance with applicable local laws, this information may be subject to access requests from local governments, courts, or law enforcement. The Member's file will only be accessible to Imperial employees and its duly authorized representatives as needed to perform their duties. The Member is entitled to access the private data kept in their file. Participation in this Program by the Member shall constitute consent to the ongoing maintenance of the Member's file by Imperial and the sharing of the Member's file information with third parties for the purposes described above and below. Your name, Esso Extra member number, address, and postal code are just a few examples of the personal data that may be shared with Imperial's representatives and dealers. distributors or any company that has an ongoing business relationship with Imperial in order to ensure the Program is being used legitimately and to look into any possible fraud involving the use of Esso Extra cards or payment devices, such as the Speedpass device and Speedpass app, If the Member wishes to access, ask Imperial to stop maintaining his or her file, request a correction, or withdraw consent to the use or disclosure of information in his or her file, he or she should contact Imperial. or to submit a question or complaint, you should send a letter to Esso and Mobil Customer Care P O Call 1-800-567-3776 or write to Box 49177 Ogden, Calgary, Alberta, T2C 3W5.

5.12 With regard to Members residing outside of the Province of Quebec: Imperial will, in its sole discretion, decide how to interpret these rules, any administrative or other procedures it may from time to time establish, and any disputes relating to the Program. All decisions made by Imperial are final and enforceable against Members and Authorized Contacts. Imperial's responsibility under the Program, including for negligence or breach of contract, is restricted to returning the Points used in the situation or, if none were used, to Canadian Dollars. $0 at the time the liability arose, 0001 for each Point that was registered and accessible to the Member or Master Member, as applicable. Any Member who requests that their Points accrue to a joint account releases Imperial from all liability, including negligence and breach of contract.

5.13 Imperial is the program's owner. Imperial retains the right to delegate management of the Program to a succeeding business or to a third party. The Program and these rules are governed by Ontario law and the applicable Canadian laws with regard to Members who reside outside of the Province of Quebec. The Program and these rules are subject to Quebec law and the applicable laws of Canada with respect to Members who reside in the Province of Quebec.

5.14 Wherever prohibited by law, any of the aforementioned provisions are null and void.