A Guide to Obtaining a Post Office Box in Canada

Mail delivery across Canada is handled by Canada Post. The Canadian Postal Service (CPS) is a nationwide network of post offices across the country that serve residents and businesses. Thousands of Canadians who regularly use a PO Box to send and receive mail rely on it.

Canada Post is a government-owned company that operates the country's postal system. More than 16 million addresses have been serviced, and nearly 8 billion packages have been delivered. In 2016, they shipped 4 billion items, bringing in billion in revenue from operations as a whole. 88 billion

With a fleet size of 13,000 vehicles and a workforce of 25,000 letter carriers, mail is delivered both individually and centrally.

Post office boxes are rented from Canada Post at any of its offices. They cannot be used for storage or security purposes or transferred. There are three types of postal box service provided by Canada Post.

How to Get a Post Office Box in Canada: a Step-by-Step Guide

More than 6,200 post offices (including corporate locations and private franchises run by retailers like drugstores) serve the Canadian public.

Canada's mail is delivered to post office boxes once a day and is managed by the federal government. Canada's mail is delivered by Canada Post, a government-owned corporation.

Canada Post: What's a PO Box?

In Canada, mail and packages can be delivered to a secure mailbox known as a "Postal Box" or "PO Box" and given a unique number. Canada Post mail boxes are for receiving mail only and are not to be used as a safe deposit box or other storage facility. No one else can use your Post Office Box if you do.

Canada Post offers post box rentals at any of its locations. They can't be kept, protected, or sold in any way Canada Post offers three distinct types of mail box services. These are:

  • Canada Post provides free mailboxes, or "Prime Mode Postal Boxes," to homes and businesses across the country. If you need a safe place to keep your mail, one of these mailboxes is here for you. If you need a larger mailbox for mail redirection or simply want a secure place to leave items, you can rent a convenience postal box for a small fee.
  • You can receive mail at an alternative address by renting a Convenience Postal Box, which is a safe, inexpensive option. You can rent a mailbox for 3, 6, or 12 months, depending on how long you need it for receiving mail.
  • When a recipient is unable to receive mail via any of the acceptable alternate delivery methods, the mail item is considered undeliverable. Canada Post's General Delivery service is available to tourists for up to four months.

Why Do Canadians Use Post Office Boxes?

A post box is the safest place for your mail to be delivered to you. Step one is to visit your neighborhood post office and ask about mailbox rentals. They'll hand you two keys; safeguard them until the box is sealed.

A post office box allows you to receive standard mail, as well as flat packages over 13 ounces in weight. Checking for mail at the post office or via online access to your PO box is an option.

In addition to regular mail delivery, Canada Post also offers a variety of commercial services, such as bill and invoice mailing and publication distribution. When you mail over a thousand letters within Canada or 100 items internationally, you will receive a discount on your postage. Distributing printed materials like periodicals or prepaid reply mail to customers can be done at the post office or electronically. At long last, you can buy prepaid cards and money orders from Canada Post to send money quickly and safely.


The following are the only items required to apply for a Canadian Post Office Box:


  • Acceptable forms of government-issued identification that include a serial number include:
    • Military ID of Canada
    • Identification card from the Canadian National Institute for the Blind (CNIB)*
    • Passport (Canadian or Foreign)
    • Proof of Indian Blood Certificate
    • Valid license to drive (Canadian or international).
    • Permit to Purchase or Possess a Firearm
    • Where allowed, a photo health card is required.
    • Identity documentation proving permanent residency
    • Document proving provincial or territorial residency

Alternately, you can prove your residency with two forms of government-issued identification (e. g Bank Statement, Major credit card statement with the related valid credit card, Insurance Policy, etc.) and one (1) of the following official documents: A Delivery Notice Card completed by a Canada Post delivery employee indicating the name and address.

  • Registration of Birth
  • Certificate of Baptism
  • a health care ID that lacks a photograph (if allowed).
  • any other form of valid identification that is specified by the USPS.

The Steps to Obtaining a Post Office Box in Canada

Customers in Canada need only present a government-issued photo ID with a unique identification number in order to rent a PO box.

A mailbox rental fee is due after a customer's identity has been confirmed. The customer has the option of paying with cash, debit, or credit. A customer's account can be used for payments related to any Canada Post contracts.

Postal Service Box Rental Costs

It's important to think about how much a service will set you back before committing to it. Please be aware that rental prices vary depending on the location of the post office, the size of the mailbox (small to XX-large), the length of the lease (three, six, or twelve months), and whether or not it is in a rural or urban area. For reference, weekly rates range from to 0 CAD.

A List of Frequently Asked Questions

Where can I locate a post office?

You can use this link to access the Canada Post's office locator tool and find the one closest to you.

Please provide your zip code, street address, or cross streets: A local postal service and retail outlet locator will be provided.

* Select the preferred location by looking for the red post office icon in the left column of the table.

Addresses, operating hours, and services provided by each post office can be accessed by clicking on their respective names.

Please note that the List tab is available in addition to the Map tab if you prefer to view a list of local post offices.

When are deliveries made, please?

Canada Post delivers mail to homes from Monday to Friday, 9 a.m. m up to the late hour of 8:00 p m Unless the item is postmarked before the holiday, they will not deliver mail on holidays such as Christmas Day or New Year's Day.

Delivery to commercial customers begins at 9:00 am Monday through Friday. m between the hours of 9:00 a m Along each route, they work to accommodate your business hours. On federal holidays like Christmas and New Year's Day, they don't deliver mail.

Number of stamps required, please

Registered mail and the Express Mail Service (EMS) are the only mail services that offer a tracking option for their recipients.

The price of mailing a letter depends on its dimensions, contents, and final destination. Insurance is an optional extra. Package rates from other countries can be found by visiting the respective postal websites.

Where and when can I use PERMANENT stamps?

If you have a PERMANENTTM stamp with a letter P in place of a value, you can always use it at the regular domestic postage rate. A PERMANENT stamp is one that can be purchased and used at any time.

A letter (weighing less than 30 grams) can be mailed across Canada with just one permanent stamp. When mailing larger letters, packages, or international mail, you can use a single permanent stamp in addition to regular postage.

5. What is Self-Tracking Technology

Packages sent through Canada Post can be tracked in real time. When you log into Canada Post Track, any packages sent to you and your FlexDelivery address (if any) will be added to your list, and you'll receive delivery notifications. If delivery is attempted and you aren't home, your package can be left at your designated safe drop location instead.

When using Automatic Tracking, what alerts can I expect to receive?

If you sign up for automatic tracking with Canada Post, you'll get an email every time a package is shipped to you. What you need to know can be gleaned from the emails:

  • Your package has been located and is on its way to you via Canada Post.
  • Unfortunately, your package has been delayed due to unforeseen circumstances.
  • Your shipment is currently in transit. Use the online services to receive email or text alerts with the delivery status and to pay taxes, duties and other fees online before delivery
  • Your shipment is currently in transit. It can be delivered to a home address, a community mailbox, or a parcel locker, and then picked up there.
  • Adjusting your preferences in your profile is the quickest way to stop receiving catalogues. If you want to receive important communications from Canada Post, you need to make sure your email address is up to date.

I've been asked to provide alternate names; what's the point?

If the name on the package doesn't match the one you use to identify yourself, it's possible that the wrong person will receive the package. Substitute names can be entered here.

Canada Post will need the correct spelling of all names you anticipate appearing on packages they send you in order to properly identify those packages.

Your account can have up to five different names associated with it. Names should be entered exactly as they would appear on a package.

8. When I log into Track, I don't see a Canada Post tracking number.

If a Canada Post package isn't showing up in your logged-in Track list, it could be for a number of reasons. The package may already be out for delivery or already have been delivered, making it either too early or too late to receive a delivery confirmation.

If you have returned an item, it will not appear because the address does not match your original order. The contents of packages you have sent to others will be hidden, but you can always add the tracking number yourself.

My Track list now includes a tracking number that I don't recognize. The question is why

It could be the one you've been waiting for, even if you don't see the package. It could be a purchase from a store, a gift from a friend or family member, or something in between.

You can notify Canada Post that you are not sure if a package is yours by marking it as "not my package." That will aid in making their tracking service better.

Identifying My Mailbox (10)

My Mailbox is an online service that notifies you every day when mail is being delivered to your private or communal mailbox. Letters and advertisements are part of the updates so far, with packages to come in a later rollout. Incoming messages can be viewed in the My Mailbox app, in daily email summaries, or in both formats.

Why should I sign up for My Mailbox, you ask?

The My Mailbox app makes it simple to see all of your incoming and outgoing mail in one convenient location. It's also a convenient means of organizing your time at the post office.

Notifications for non-machinable mail and parcels are currently not supported by the app.


Let’s face it, settling into a new culture can be hard when you miss the little things about home It's comforting to know that the people you care about in Canada are doing well on the other side of the world when you send them mail or packages and receive your own delivery in Canada. Instead, a Canadian Post Office box eliminates the need to shop around for delivery services, as all of your mail can be sent to a single location.

Since Canada Post's mail service is quick and reliable, many companies rely on it to better serve their clients and customers. There are a plethora of supplementary services offered by PO Box providers, including mail forwarding, purchase orders, and document scanning.

Setting up a post office box with Canada Post can be a daunting task for newcomers. The goal of this manual is to make the procedure less daunting and mysterious. Please forward this article to any friends or family members who may be interested in getting a post office box.

Next: How much it costs to live in Canada as a Filipino.

Details for Making Contact

Letter Delivery Service of Canada

Vancouver, British Columbia V6H 3Y0 Canada, 1496 Cartwright St., #105 Please call us at (160) 468-4986 if you have any problems. Hours of Operation: Monday through Friday, 10 a.m. to 6 p.m., and Saturday, 10 a.m. to 4 p.m.

URL: http://www canadapost ca

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